Shipping policy

This policy is applicable to all orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

Delivery countries:
We currently offer free delivery to the following countries:

Canada
United Kingdom
United States

Delivery Terms:
We use USPS/UPS, DHL, and OSM to deliver the product.
 
HANDLING & ORDER CUT-OFF TIME: 
Handling time is (3-4) Business Days (Monday to Friday)
Order cut-off time will be 11:00 PM(GMT) Greenwich Mean Time (London).

TRANSIT, SHIPPING COST

Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed. If an order has already been processed, please refer to our refund policy.
 
Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Contact Details
 
Phone: +447781486497
Email: support@peptihouse.com
Address: 275 New North Road, London, N1 7AA, United Kingdom.